Training Overview - Draft

Welcome to California Dreamin’ Employee Enchantment Program!

Orientation Day: California Dreamin’ Magical Water Park Welcome

• Dive into the history and values of California Dreamin’.
• Discover the importance of delivering a magical experience to every guest.

Module 1: The Art of Aqua Hosting

• Learn the art of welcoming guests with warmth and ensuring their journey begins with smiles and excitement.

Module 2: Wave Dynamics 101

• Delve into the science of creating perfect guest waves – master the controls and maintain the optimal splash level for guests and cast members.

Module 3: Lifeguard Excellence Training (LET)

• Lifesaving skills, CPR techniques, and situational awareness to transform into a guardian of safety.

Module 4: Customer Care Kingdom

• Unleash the Disney-style customer service magic, understanding guest needs and exceeding expectations.

Module 5: Aqua Entertainment Spectacle (AES)

• Join the Aqua Entertainment team and learn choreography, showmanship, and the art of creating mesmerizing water spectacles.

Module 6: Concession Enchantment Academy (CEA)

• Master the skills of preparing and serving delightful treats, turning every meal into a magical experience.

Module 7: Park Preservation Prowess

• Embrace sustainability and learn how to keep plussing our water park show(s) for both guests and cast members.

Module 8: Emergency Response Expedition

• Navigate emergency scenarios with poise, ensuring the safety and well-being of all guests.

Graduation Day: Becoming a California Dreamin’ Ambassador

• Celebrate your journey and commitment to creating magical moments at California Dreamin’.

Remember, each course is designed to weave a thread of enchantment, making California Dreamin’ a beacon of joy and wonder for all who visit!