Creativity Series

CREATIVITY SERIES

Below are the “chapters” and objective summaries currently available as video segments in the “Disney U” Doug Lipp, Leadership Magic Online Training Creativity series.

INTRO | EMBRACE LEADERSHIP & SERVICE MAGIC

From Ordinary to Extraordinary

OBJECTIVE: Examine your own experience with the Disney organization and what you can do to become extraordinary.

Note: This chapter is automatically included as the opening video in the series.

DREAMERS & DOERS

The Brilliance of Balance

OBJECTIVE: Identify Dreamers and Doers in your organization. Recognize why having both are important and why it brings balance to your organization. Both are vital to ensure sustained success.

ESCAPE YOUR COMFORT ZONE

Challenge Complacency

OBJECTIVE: Get out of your comfort zone by creating a new action. Move beyond complacency and familiarity.

(Group exercise; “Handwriting”)

CHANGE OR PERISH

Take a Ride on The S-Curve

OBJECTIVE: Plan you company reinvention campaign honoring the past but also moving in a future direction. Learn about “S” curves and how to manage them.

DON’T REST ON YOUR LAURELS

Move Beyond Status Quo

OBJECTIVE: Don’t rest on your laurels. Continually look for ways to move forward. Never settle for the status quo.

BRUTAL HONESTY

Who is Your Contrarian Thinker?

OBJECTIVE: Identify your truth-teller. Overcome obstacles with courage, creativity, brutally honest feedback and transparency.

SEE THINGS DIFFERENTLY

Familiarity Breeds Complacency

OBJECTIVE: Contrarian thinkers often help teams see more.

(Group exercise; “Count the “F”s)

LET THE OLD WAYS RULE

What Would Walt Do?

OBJECTIVE: Identify how your history hinders creativity. Avoid “What Would Walt Say?”

WE’RE SOOOO GOOD

Break the Mold & Move Beyond Arrogance

OBJECTIVE: Identify how your successes may hinder creativity. Recognize if your organization has a status quo or why change culture.

NO VICTIMS ALLOWED

Accept Responsibility & Evolve

OBJECTIVE: Identify how blame hinders creativity. Listen for the victim mentality “you statements” in your organization. Role model and transition these to “I statements”.

WALK THE PARK

Capture Hearts & Minds

OBJECTIVE: Identify how you can transform information gathered by walking the park into improved employee relations and customer service.

CULTURE IS MORE THAN A COAT OF PAINT

Disney U 4 Circumstances

OBJECTIVE: Determine if your organization is taking a pro-active role in creating culture, or if your organizational culture is evolving by chance.

EMBRACE CREATIVITY

Value #1 Innovate

OBJECTIVE: Identify your organization’s most important value and how this is brought to life.

FROM NO BECAUSE TO YES IF

Value #2 Support

OBJECTIVE: Identify your YES opportunities. Identify how well leadership shows support of “The Show” (your employees, products, and services)

LAUGHTER IS NO ENEMY TO LEARNING

Value #4 Entertain

OBJECTIVE: Assess the effectiveness of your meetings and employee development. Identify if they are boring and forgettable, or if they are memorable and engaging.

THE GLOBE IS SHRINKING. IS YOUR BUSNESS EXPANDING?

Think Outside the Blocks

OBJECTIVE: Identify how to better connect with your culturally diverse co-workers to identify marketplace opportunities.

(Group exercise; “Count The Squares”)

WHEN IS A TRAIN NOT A TRAIN?

Are We Looking at The Same Thing?

OBJECTIVE: Determine how effectively your team incorporates diverse viewpoints, cultures, or perspectives.

HOW CLEAN IS CLEAN?

Intercultural Communication

OBJECTIVE: Assess how to bridge cultural gaps using improved communication techniques.

THE WORLD IS CHANGING… ARE YOU?

Embrace Diversity

OBJECTIVE: Identify how to communicate effectively with various cultures.

ANTICIPATE!

Know Your Customer. Know Your Team

OBJECTIVE: Make a plan to anticipate clients and employee’s issues.

TIGGER TEAM BUILDING

The Power of Job-Sharing

OBJECTIVE: Reduce interdepartmental tension and increase teamwork via job-sharing and job knowledge.

ARE YOU STUCK IN THE MIDDLE SEAT

We Control Our Attitude… Nothing Else.

OBJECTIVE: Learn about the triangle of success and use it as a framework for your personal success.

LIFE IS A JUGGLING ACT

Which Balls Are You Going to Drop?

OBJECTIVE: Sort your values. Are you juggling too many rubber balls at the expense of glass balls?

DISNEY U WRAP UP

Inspiration from Three Disney Legends