"Agenda Items"-Hammer

Parents

1. Make yourself easy to do business with you (ETDBW)
2. Add more value for your customers (deliver MVA)
3. Create a process enterprise (make high performance possible)
4. Tame the beast of chaos with the power of process (systematize creativity)
5. Base managing on measuring (make managing part of management, not accounting)
6. Loosen up your organizational structure (profit from the power of ambiguity)
7. Sell through, not to, your distribution channels (turn distribution chains into distribution communities)
8. Push past your boundaries in pursuit of efficiency (collaborate whenever and wherever you can)
and 9. Lose your identity in an extended enterprise (integrate virtually, not vertically).