The contract will support the ongoing programmatic and technical support tasks associated with operations and support of CarePoint, Business Intelligent Tools, Defense Medical Surveillance System, data sharing system, enterprise data quality, DAVINCI, pharmacy enterprise data warehouse, shared services, data solutions, managed systems and software lifecycle processes, and development, security, and operations alignment. These customer products provide data access for online information, research tools, applications for data entry, aggregation, and data insights, all supporting medical readiness. The action includes help desk support and the 24/7 operations necessary to maintain an information system.