Service Management Brain (Powered by USMBOK)
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Welcome to The USMBOK Service Management Brain™
Learning Lesson
USMBOKF-04: Introduction to the USMBOK
Enter the Service Management University™
#Lexicon (USMBOK)
T
Parents
#Lexicon (USMBOK)
Children
TAKT Time
Target Resolution Time
Target Segment
Target Service Specification (TSS)
Target Time
Target Time to Completion
Target Time to Resolve
Target Time to Restore
Temporary Containment
Test Plan
Testing
Thank You (Managed Consumer Exit)
Theme
Theory Of Constraints
Threat
Threat Agent
Threshold
Throughput
To-Be Process Model
Total Capacity Plan
Total Cost of Ownership (TCO)
Total Engagement Strategy
Total Quality Management (TQM)
Touchpoint
Touchpoint Catalog
Touchpoint Inventory
Touchpoint Type
Traceability
Transaction
Transfer Cost
Transfer of Command
Transformation Initiative
Transition State
Trend Analysis
Trigger
True North
Tuning