Org: Advisory Board (AB)

The SMO Advisory Board (AB) provides direction and oversight of all SMO activities, including both defining the initial and subsequent scope statements, and targeting of areas within current operations where SMO capabilities should be applied.

The SMO AB receives direction from, and reports to the Leadership.  The AB is responsible for defining and authorizing service strategy at the general, and service specific levels, as well as the definition and operations management of the service portfolio.

The AB commissions the SMO to put defined service strategies into effect and requires the SMO to discover, leverage, adopt and adapt, as well as generate anew any best practices, concepts, methods, and workable artifact specifications and templates.

The AB creates and maintains the following key documents to direct the SMO:

<ul>

<li>Service Strategy Statements;</li>

<li>Service Portfolio and governing criteria for appropriate application and enforcement of operational rules;</li>

<li>Service Priority, representing the relative priority of each service strategy and associated service/s.</li>

</ul>

The AB reports back to the Leadership on:

<ul>

<li>The performance of the service portfolio from a value, pace, quality and cost perspective.</li>

</ul>