Statement of Scope
<p>The ‘statement of scope’ is written and published by senior executive roles, and by default should include the entire portfolio of services and their related operational and provisioning activities. Any exclusion must be specifically stated and authorized by executive levels of management. This statement should supplement and provide operational boundaries for the SMO charter.
Alternatively, one or more statements of scope can be created to address the specific needs of a customer community, or operational area, as authorized by the Advisory Board.</p>