Next-Gen_SOC_Analyst
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Life Beyond the Alert Queue
THE OLD MODEL (Why It's Breaking)
The Tier Silo Problem
Parents
THE OLD MODEL (Why It's Breaking)
Children
Specialists siloed into one domain only (IR, detection, or engineering)
Success measured by ticket volume, not outcome quality
Tickets passed between teams instead of holistic ownership
Tier 1 / Tier 2 / Tier 3 creates handoff bottlenecks