TB14 Window Controls Inaccessible
Status
- 03.25.24: Reported in new help desk ticket
Recommended Fix
Following the steps below is only advisable if you have local backups for all of your Brains and/or you have synced all of your Brains to our cloud servers. To try and resolve this issue, please follow the steps below:
- Quit TheBrain
- Open File Explorer
- Go to
C:\Users [your username]\AppData\Local\TheBrain\MetaDB - Note: If your AppData folder is not there, Click "View" at the top of the window, then click "Options" on the far right. A new "Folder Options" window will open. Click "View" at the top of the Folder Options window and select the radio button to "Show hidden files, folders, and drives".
- Rename the file there from
TheBrainMeta.dbtoTheBrainMeta.db.old - Restart TheBrain
- Login again
This will force TheBrain to rebuild the Brains listing. You will need to log in again and re-set your preferences.