CoolBlue

1. GWP 12M.
2. Launch date mid Mayl.

• Expected agreement within 2 weeks.
• Visit claims facility of CoolBlue ( March 7th)
• CG to confirm claims review process of CoolBlue
• Connection with CoolBlue system
• Wording ready - end of Feb. To be reviewed by the team
• Visit Coolblue in Rotterdam 06.03.2025 ( Cedric Juan and Isabelle) to check the claim process
• Wording reviewed by Cedric, awaiting validation by CG
• TOBA sent need to get signed - approve
• Pressure for claims data
• Operational issues on the claims side - need declined claims
• Still some errors on BDX to be corrected
• Exclusion professionals that they want to remove from the product (UW- OK/POG-still some questions from Cedric)

Rationale:

Ergo was the previous insurer (with Munich Re), to be transferred to Axeria, Coolblue will handle claims on CG platform, as well as repairments

Rating and policy center on CG platform --> we can apply more segmentation to the rating.

similar structure to Amazon : 65% total commissions + claims fee +75% PC above 8%.