14. Changing a letter using the "Change" function

Small changes to letters are permitted. The most common of these are:

• Removing a name of one of the parties in a joint record when that party was not involved in the prayer call
• Correcting a formatting error, grammatical error, or misspelling you find in a letter. (These are not common occurrences and should be documented with a ticket to HelpDesk.)

Click "Change" on the letter page, make the necessary change, BUT DO NOT CLICK THE RECONSTRUCT LETTER ICON. Clicking the Reconstruct Letter Icon will delete the changes you've just made. This is the ONLY change situation where Reconstruct Letter should not be checked.