Jerry
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Conferences
Tech Conf Organizers
Get Satisfaction (2007)
Customer Service is the New Marketing
0802 CSITNM in the Presidio
Alex Frankel
Wordcraft: The Art of Turning Little Words into Big Business
Accenture (1989 as Andersen Consulting)
John Beck
Parents
Accenture (1989 as Andersen Consulting)
Management Authors
Children
Breaking the Cycle of Compulsive Behavior (2000)
The Attention Economy: Understanding the New Currency of Business (2001)
Jumps
Martha Beck