Jerry
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Nancy Duarte
LATCH: Location, Alphabets, Time, Categories, Hierarchies
Time
Age
Old
Decline
Loss
Loss of Credibility
PR Crises
Parents
Loss of Credibility
Public Relations (PR)
Types of Crisis
Children
1997 Recall of 25mm lbs of Beef by Hudson Foods
Alcatel Screws Up
AOL Releases Too Much Search Data (8/2006)
Belgian Coke
Catholic Priest Abuses 2002
Chicago Tylenol murders (1982, 7 dead)
Corporate Crisis Practice
Disposable Diaper Stink
Fabricated Kuwait Baby Story
Firestone Tires 9/2000
HP Leak Fiasco (9/2006)
Intel Pentium Math (FDIV) Problem (1994)
JetBlue Storm Flight Chaos (4/2007)
Kathie Lee Gifford and Sweatshops
Laptop Battery Fires (9/2006)
Mismanaged Crisis Responses
Moorefield Chicken Abuse 7/04
Nike Use of Sweatshops
Pentium Math Mistake
SSB Sexual Harassment Scandal
Thanks Comcast (tech asleep on couch 6/2006)
United Passenger Dragged From Overbooked Flight (2017)
United's PR Disasters
Veterans Urban Legend with Target
Vincent Ferrari Records Attempt to Cancel (6/2006)
Wendy's Finger Food Fiasco 3/05
Why Jessica Alba's Honest Company Is Struggling to Defend Itself
Jumps
Business Crises
Crisis Management