Jerry
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Get Satisfaction (2007)
Customer Service is the New Marketing
0802 CSITNM in the Presidio
Alex Frankel
Wordcraft: The Art of Turning Little Words into Big Business
Accenture (1989 as Andersen Consulting)
Accenture Alumni
David Felsmann
@davidfelsmann
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@davidfelsmann
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David Felsmann