Jerry
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Measurement
Measuring Value
New Drivers of Value
Connectivity
Social Dynamics (Sociodynamics)
Alumni
Techie Alumni
IBM Alumni
Joseph Pine II
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B. Joseph Pine II
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Authors I Disagree With Often
IBM Alumni
My Bibliography
Strategic Horizons (formerly at customization.com)
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@joepine
Authenticity: What Consumers Really Want (gaaaaa!)
Infinite Possibility: Creating Customer Value on the Digital Frontier (2011)
Joseph Pine: What consumers want (2004)
Mass Customization (the book)
Pine's Three Rules for Companies Being Authentic
Progression of Economic Value (graphic)
The Experience Economy: Work Is Theater & Every Business a Stage (1999)
The Transformation Economy: Guiding Customers to Achieve Their Aspirations (2026)
Welcome to the Experience Economy (1998)