Heath, Chip
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07:23 PM, October 24, 2007
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<b>Chip Heath</b>
at Arrillaga today 4:30P to 5:30P
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? part of Stanford TEchnology Venture Partnership ? TVP ...
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sponsored by DFJ (draper fisher jurvetson)
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<b>How to make ideas stick.</b>
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Chip ... young guy; he wrote it with his 10 yr younger brother. He is from TX; Dad was
IBM engineer.
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Can you see Great Wall of China from Outer Space ... NO. Urban legend. its way too thin.
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Why couldn't you then see a big WalMART store etc.
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You only use 10% of your brain... NO ; crap ... but this one's been circulat since 1924.
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Stranger offers you a drink ... you wind up in a tub of ice water less one kidney with a
tube sticking out. You call 911 to take you to hospital.
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How and why does crap like this STICK?? with no pr, no website, just word of mouth.
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He shows his book - on the jacket is DUCT tape.
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SUCCES = SIMPLE, UNEXPECTED, CONCRETE, CREDIBLE, EMOTIONAL, STORIES.
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Essence of doing this well: JFK 1961 in a decade lets put a man on the moon!!!!
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it bats 6 out of 6!!!
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(like Aesops fables)
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SIMPLE is essential (and part of great design) take away everything that is unnecessary.
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Featureitis in MSFT products and bland, meaningless language in corporate communic.
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52nd button on his remote control to change gregorian to julian dates ... crap.
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In a pitch ... if you say ten things, u say nothing. MAKE IT SIMPLE!!!
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High Concept Pitch: SIMPLE: eg Die Hard on a BUS ... Speed.
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JAWS on a Space Ship ... Alien. Test: does it enable you to make a decision (eg, who
would you cast in the movie; wud u want to see it etc.)
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UNEXPECTED: this is a gateway into the CNS - eyes get wide; jaw drops: a pattern
breaker; surprise. an attention getter.
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Fitness club owners: showed their marketing: all young buff people working out. They
said they had hit a wall in sales.
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Mkt to OLD and FAT people! yes. unexpected, break the mold. CURVES extremely
successful.
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bland ineffective crrap: idiopathic cardiomyopathy or in biz. "strategic
infrastructure".
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Trader Joes ... who is their prototype customer: cud give 2 para descrip but heres what
works "unemployed college professor, drives very old volvo"
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its actionable: would he like this product. TJ's has far fewer shelf items (3000) than
most groceries - ? 10k to 20k.
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Power Architecture is a local penin company - read their descrip - but what the hell do
they sell;
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answer is FAST, ROBUST, COOL Running (open source) chips - USEDon the MARS ROVER! says
it all.
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Need simple, concrete (opposite of detailed)
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Aesop stories around for 2500 years with no mkting.
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JARED (subway commercial) lost 250 lbs eating only subway (450 to 200 lbs)
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Post It Notes story: marketing rejected it. The engineers made it anyway and gave it to
the admins in corporate; then they took them away and
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had the admins complain to the marketing dept who was compelled to change mind.
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Stories are little flight simulators -simulate the future.
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The CURSE of Knowledge: once you're an expert its hard to get the simple perspective.
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Experts: complexity, abstractions, definitions; ESSENCE: stick to a SIMPLE, CONCRETE
STORY.
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