2025-06 Thick Data, Complexity And Navigating Change, With Gary Wong

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What if resistance to change wasn’t a hurdle, but valuable feedback? Gary Wong brings a refreshing take on how to navigate complexity and shift safety culture using insights from sensemaking, storytelling and system thinking. We covered how narrative data, landscape maps and frameworks like Cynefin can help make change more attractive and easier, not just for frontline teams, but for senior leaders too. It’s all about thinking differently, acting intentionally, and using real stories to shape safer outcomes.