Training plan example Fly Victor

for a more gradual onboarding process while still covering all essential aspects. Here's a revised 3-week program:

Adapted 3-Week Onboarding Program (23 hours/week)

Week 1: Foundations and Company Overview

Monday (5 hours)

09:00-11:00 - Introductions and company overview
11:00-12:00 - Your role and responsibilities
13:00-14:00 - Lunch break
14:00-16:00 - Our Unique Selling Points (USPs) and competitors

Tuesday (5 hours)

09:00-11:00 - Private aviation industry basics
11:00-12:00 - Aircraft and operators overview
13:00-14:00 - Lunch break
14:00-16:00 - Airports and their importance in private aviation

Wednesday (5 hours)

09:00-11:00 - Introduction to our systems (M.T., Salesforce, Avinode)
11:00-12:00 - Salesforce navigation training
13:00-14:00 - Lunch break
14:00-16:00 - Introduction to Sourcing & Flight Management departments

Thursday (4 hours)

09:00-11:00 - The sales process at Fly Victor
11:00-12:00 - Key Performance Indicators (KPIs) and Sales Elevate
13:00-14:00 - Lunch break
14:00-15:00 - Customer service in private aviation

Friday (4 hours)

09:00-11:00 - Members, customers, and lead management
11:00-12:00 - Due diligence process
13:00-14:00 - Lunch break
14:00-15:00 - Week 1 recap and Q&A session

Week 2: Deep Dive into Sales Process

Monday (5 hours)

09:00-11:00 - Working with Sourcing team
11:00-12:00 - Flight Management collaboration
13:00-14:00 - Lunch break
14:00-16:00 - Sales shadowing session

Tuesday (5 hours)

09:00-11:00 - Quote preparation and presentation
11:00-12:00 - Handling objections and negotiations
13:00-14:00 - Lunch break
14:00-16:00 - Sales shadowing session

Wednesday (5 hours)

09:00-11:00 - Tone of voice in client communications
11:00-12:00 - Mining and building relationships
13:00-14:00 - Lunch break
14:00-16:00 - Sales shadowing session

Thursday (4 hours)

09:00-11:00 - Verifying prospects and requests
11:00-12:00 - Black Book usage and management
13:00-14:00 - Lunch break
14:00-15:00 - Following up effectively with clients

Friday (4 hours)

09:00-11:00 - Pitching Fly Victor services
11:00-12:00 - Writing compelling proposals
13:00-14:00 - Lunch break
14:00-15:00 - Week 2 recap and Q&A session

Week 3: Practical Application and Specialization

Monday (5 hours)

09:00-11:00 - Guided practical: Creating and presenting quotes
11:00-12:00 - Handling mock client scenarios
13:00-14:00 - Lunch break
14:00-16:00 - Sales shadowing with increased responsibility

Tuesday (5 hours)

09:00-11:00 - Using all systems and tools in real-time
11:00-12:00 - Collaborating with other departments
13:00-14:00 - Lunch break
14:00-16:00 - Sales shadowing with increased responsibility

Wednesday (5 hours)

09:00-11:00 - Sustainable Aviation Fuel (SAF) explainer
11:00-12:00 - Alto loyalty program overview
13:00-14:00 - Lunch break
14:00-16:00 - Sales shadowing with increased responsibility

Thursday (4 hours)

09:00-11:00 - Commission structure and pricing strategies
11:00-12:00 - Margin management
13:00-14:00 - Lunch break
14:00-15:00 - Common issues and how to handle them

Friday (4 hours)

09:00-10:00 - Final assessment discussion
10:00-11:00 - One-on-one with manager to discuss progress
11:00-12:00 - Creating your personal development plan
13:00-14:00 - Lunch break
14:00-15:00 - Final Q&A and wrap-up session

Key points to remember:

This schedule allows for 23 hours of structured learning per week.
Prioritize attending the weekly sales meeting (typically Tuesday at 14:00).
Use any extra time for self-study, reviewing materials, or additional shadowing.
Always focus on being a "trusted advisor" to clients and providing excellent service.
Stay curious and ask questions throughout the process.
Familiarize yourself with Fly Victor's transparent quoting process and USPs.
Understand the importance of building long-term relationships with high-net-worth individuals.
Stay updated on industry trends, especially peak seasons and events affecting availability.

This adapted program covers all essential aspects while allowing for a more gradual learning curve. It balances theoretical knowledge with practical application through sales shadowing sessions. Remember to take notes, actively engage in all sessions, and use any downtime to reinforce your learning.

Week	Day	Time	Topic	Description
1	Monday	09:00-11:00	Company Introduction	Introductions and company overview
1	Monday	11:00-12:00	Role Overview	Your role and responsibilities
1	Monday	14:00-16:00	Market Position	Our USPs and competitors
1	Tuesday	09:00-11:00	Industry Basics	Private aviation industry basics
1	Tuesday	11:00-12:00	Aircraft Knowledge	Aircraft and operators overview
1	Tuesday	14:00-16:00	Airport Operations	Airports and their importance in private aviation
1	Wednesday	09:00-11:00	Systems Introduction	Introduction to M.T., Salesforce, Avinode
1	Wednesday	11:00-12:00	Salesforce Training	Salesforce navigation training
1	Wednesday	14:00-16:00	Department Overview	Introduction to Sourcing & Flight Management
1	Thursday	09:00-11:00	Sales Process	The sales process at Fly Victor
1	Thursday	11:00-12:00	KPIs	Key Performance Indicators and Sales Elevate
1	Thursday	14:00-15:00	Customer Service	Customer service in private aviation
1	Friday	09:00-11:00	Client Management	Members, customers, and lead management
1	Friday	11:00-12:00	Due Diligence	Due diligence process
1	Friday	14:00-15:00	Week 1 Recap	Week 1 recap and Q&A session
2	Monday	09:00-11:00	Sourcing Collaboration	Working with Sourcing team
2	Monday	11:00-12:00	Flight Management	Flight Management collaboration
2	Monday	14:00-16:00	Shadowing	Sales shadowing session
2	Tuesday	09:00-11:00	Quoting	Quote preparation and presentation
2	Tuesday	11:00-12:00	Negotiation	Handling objections and negotiations
2	Tuesday	14:00-16:00	Shadowing	Sales shadowing session
2	Wednesday	09:00-11:00	Communication	Tone of voice in client communications
2	Wednesday	11:00-12:00	Relationship Building	Mining and building relationships
2	Wednesday	14:00-16:00	Shadowing	Sales shadowing session
2	Thursday	09:00-11:00	Prospect Management	Verifying prospects and requests
2	Thursday	11:00-12:00	Black Book	Black Book usage and management
2	Thursday	14:00-15:00	Follow-up Strategies	Following up effectively with clients
2	Friday	09:00-11:00	Pitching	Pitching Fly Victor services
2	Friday	11:00-12:00	Proposal Writing	Writing compelling proposals
2	Friday	14:00-15:00	Week 2 Recap	Week 2 recap and Q&A session
3	Monday	09:00-11:00	Practical: Quoting	Guided practical: Creating and presenting quotes
3	Monday	11:00-12:00	Client Scenarios	Handling mock client scenarios
3	Monday	14:00-16:00	Advanced Shadowing	Sales shadowing with increased responsibility
3	Tuesday	09:00-11:00	Systems Practice	Using all systems and tools in real-time
3	Tuesday	11:00-12:00	Cross-department Collaboration	Collaborating with other departments
3	Tuesday	14:00-16:00	Advanced Shadowing	Sales shadowing with increased responsibility
3	Wednesday	09:00-11:00	Sustainability	Sustainable Aviation Fuel (SAF) explainer
3	Wednesday	11:00-12:00	Loyalty Program	Alto loyalty program overview
3	Wednesday	14:00-16:00	Advanced Shadowing	Sales shadowing with increased responsibility
3	Thursday	09:00-11:00	Pricing	Commission structure and pricing strategies
3	Thursday	11:00-12:00	Margin Management	Margin management
3	Thursday	14:00-15:00	Troubleshooting	Common issues and how to handle them
3	Friday	09:00-10:00	Assessment	Final assessment discussion
3	Friday	10:00-11:00	Progress Review	One-on-one with manager to discuss progress
3	Friday	11:00-12:00	Development Planning	Creating your personal development plan
3	Friday	14:00-15:00	Program Conclusion	Final Q&A and wrap-up session

Remember to schedule lunch breaks from 13:00-14:00 each day, and try to attend the weekly sales meeting, typically held on Tuesdays at 14:00. Use any additional time for self-study, reviewing materials, or extra shadowing sessions as needed.	Remember to schedule lunch breaks from 13:00-14:00 each day, and try to attend the weekly sales meeting, typically held on Tuesdays at 14:00. Use any additional time for self-study, reviewing materials, or extra shadowing sessions as needed.	Remember to schedule lunch breaks from 13:00-14:00 each day, and try to attend the weekly sales meeting, typically held on Tuesdays at 14:00. Use any additional time for self-study, reviewing materials, or extra shadowing sessions as needed.	Remember to schedule lunch breaks from 13:00-14:00 each day, and try to attend the weekly sales meeting, typically held on Tuesdays at 14:00. Use any additional time for self-study, reviewing materials, or extra shadowing sessions as needed.	Remember to schedule lunch breaks from 13:00-14:00 each day, and try to attend the weekly sales meeting, typically held on Tuesdays at 14:00. Use any additional time for self-study, reviewing materials, or extra shadowing sessions as needed.

Week	Day	Time	Topic	Description
1	Monday	09:00-11:00	Company Introduction	Introductions and company overview	Introductions and company overview	Introductions and company overview
1	Monday	11:00-12:00	Role Overview	Your role and responsibilities	Your role and responsibilities	Your role and responsibilities
1	Monday	14:00-16:00	Market Position	Our USPs and competitors
1	Tuesday	09:00-11:00	Industry Basics	Private aviation industry basics	Private aviation industry basics	Private aviation industry basics
1	Tuesday	11:00-12:00	Aircraft Knowledge	Aircraft and operators overview	Aircraft and operators overview	Aircraft and operators overview
1	Tuesday	14:00-16:00	Airport Operations	Airports and their importance in private aviation	Airports and their importance in private aviation	Airports and their importance in private aviation
1	Wednesday	09:00-11:00	Systems Introduction	Introduction to M.T., Salesforce, Avinode	Introduction to M.T., Salesforce, Avinode	Introduction to M.T., Salesforce, Avinode
1	Wednesday	11:00-12:00	Salesforce Training	Salesforce navigation training	Salesforce navigation training	Salesforce navigation training
1	Wednesday	14:00-16:00	Department Overview	Introduction to Sourcing & Flight Management	Introduction to Sourcing & Flight Management	Introduction to Sourcing & Flight Management
1	Thursday	09:00-11:00	Sales Process	The sales process at Fly Victor	The sales process at Fly Victor	The sales process at Fly Victor
1	Thursday	11:00-12:00	KPIs	Key Performance Indicators and Sales Elevate	Key Performance Indicators and Sales Elevate	Key Performance Indicators and Sales Elevate
1	Thursday	14:00-15:00	Customer Service	Customer service in private aviation	Customer service in private aviation	Customer service in private aviation
1	Friday	09:00-11:00	Client Management	Members, customers, and lead management	Members, customers, and lead management	Members, customers, and lead management
1	Friday	11:00-12:00	Due Diligence	Due diligence process
1	Friday	14:00-15:00	Week 1 Recap	Week 1 recap and Q&A session	Week 1 recap and Q&A session	Week 1 recap and Q&A session
2	Monday	09:00-11:00	Sourcing Collaboration	Working with Sourcing team	Working with Sourcing team	Working with Sourcing team
2	Monday	11:00-12:00	Flight Management	Flight Management collaboration	Flight Management collaboration	Flight Management collaboration
2	Monday	14:00-16:00	Shadowing	Sales shadowing session
2	Tuesday	09:00-11:00	Quoting	Quote preparation and presentation	Quote preparation and presentation	Quote preparation and presentation
2	Tuesday	11:00-12:00	Negotiation	Handling objections and negotiations	Handling objections and negotiations	Handling objections and negotiations
2	Tuesday	14:00-16:00	Shadowing	Sales shadowing session
2	Wednesday	09:00-11:00	Communication	Tone of voice in client communications	Tone of voice in client communications	Tone of voice in client communications
2	Wednesday	11:00-12:00	Relationship Building	Mining and building relationships	Mining and building relationships	Mining and building relationships
2	Wednesday	14:00-16:00	Shadowing	Sales shadowing session
2	Thursday	09:00-11:00	Prospect Management	Verifying prospects and requests	Verifying prospects and requests	Verifying prospects and requests
2	Thursday	11:00-12:00	Black Book	Black Book usage and management	Black Book usage and management	Black Book usage and management
2	Thursday	14:00-15:00	Follow-up Strategies	Following up effectively with clients	Following up effectively with clients	Following up effectively with clients
2	Friday	09:00-11:00	Pitching	Pitching Fly Victor services	Pitching Fly Victor services	Pitching Fly Victor services
2	Friday	11:00-12:00	Proposal Writing	Writing compelling proposals	Writing compelling proposals	Writing compelling proposals
2	Friday	14:00-15:00	Week 2 Recap	Week 2 recap and Q&A session	Week 2 recap and Q&A session	Week 2 recap and Q&A session
3	Monday	09:00-11:00	Practical: Quoting	Guided practical: Creating and presenting quotes	Guided practical: Creating and presenting quotes	Guided practical: Creating and presenting quotes
3	Monday	11:00-12:00	Client Scenarios	Handling mock client scenarios	Handling mock client scenarios	Handling mock client scenarios
3	Monday	14:00-16:00	Advanced Shadowing	Sales shadowing with increased responsibility	Sales shadowing with increased responsibility	Sales shadowing with increased responsibility
3	Tuesday	09:00-11:00	Systems Practice	Using all systems and tools in real-time	Using all systems and tools in real-time	Using all systems and tools in real-time
3	Tuesday	11:00-12:00	Cross-department Collaboration	Collaborating with other departments	Collaborating with other departments	Collaborating with other departments
3	Tuesday	14:00-16:00	Advanced Shadowing	Sales shadowing with increased responsibility	Sales shadowing with increased responsibility	Sales shadowing with increased responsibility
3	Wednesday	09:00-11:00	Sustainability	Sustainable Aviation Fuel (SAF) explainer	Sustainable Aviation Fuel (SAF) explainer	Sustainable Aviation Fuel (SAF) explainer
3	Wednesday	11:00-12:00	Loyalty Program	Alto loyalty program overview	Alto loyalty program overview	Alto loyalty program overview
3	Wednesday	14:00-16:00	Advanced Shadowing	Sales shadowing with increased responsibility	Sales shadowing with increased responsibility	Sales shadowing with increased responsibility
3	Thursday	09:00-11:00	Pricing	Commission structure and pricing strategies	Commission structure and pricing strategies	Commission structure and pricing strategies
3	Thursday	11:00-12:00	Margin Management	Margin management
3	Thursday	14:00-15:00	Troubleshooting	Common issues and how to handle them	Common issues and how to handle them	Common issues and how to handle them
3	Friday	09:00-10:00	Assessment	Final assessment discussion	Final assessment discussion	Final assessment discussion
3	Friday	10:00-11:00	Progress Review	One-on-one with manager to discuss progress	One-on-one with manager to discuss progress	One-on-one with manager to discuss progress
3	Friday	11:00-12:00	Development Planning	Creating your personal development plan	Creating your personal development plan	Creating your personal development plan
3	Friday	14:00-15:00	Program Conclusion	Final Q&A and wrap-up session	Final Q&A and wrap-up session	Final Q&A and wrap-up session

Remember to schedule lunch breaks from 13:00-14:00 each day, and try to attend the weekly sales meeting, typically held on Tuesdays at 14:00. Use any additional time for self-study, reviewing materials, or extra shadowing sessions as needed.	Remember to schedule lunch breaks from 13:00-14:00 each day, and try to attend the weekly sales meeting, typically held on Tuesdays at 14:00. Use any additional time for self-study, reviewing materials, or extra shadowing sessions as needed.	Remember to schedule lunch breaks from 13:00-14:00 each day, and try to attend the weekly sales meeting, typically held on Tuesdays at 14:00. Use any additional time for self-study, reviewing materials, or extra shadowing sessions as needed.	Remember to schedule lunch breaks from 13:00-14:00 each day, and try to attend the weekly sales meeting, typically held on Tuesdays at 14:00. Use any additional time for self-study, reviewing materials, or extra shadowing sessions as needed.	Remember to schedule lunch breaks from 13:00-14:00 each day, and try to attend the weekly sales meeting, typically held on Tuesdays at 14:00. Use any additional time for self-study, reviewing materials, or extra shadowing sessions as needed.	Remember to schedule lunch breaks from 13:00-14:00 each day, and try to attend the weekly sales meeting, typically held on Tuesdays at 14:00. Use any additional time for self-study, reviewing materials, or extra shadowing sessions as needed.	Remember to schedule lunch breaks from 13:00-14:00 each day, and try to attend the weekly sales meeting, typically held on Tuesdays at 14:00. Use any additional time for self-study, reviewing materials, or extra shadowing sessions as needed.