Useful Performance Measures

Order-fill rate and perfect-order rate
Stockout frequency and backorder rate
Inventory turns and days of supply
Forecast accuracy and forecast bias
On-time, in-full supplier and carrier performance
Order-cycle and dock-to-stock time
Warehouse pick accuracy and productivity
Transportation cost per unit or shipment
Expedite frequency and premium freight cost
Inventory carrying cost, obsolescence, and shrinkage
Return cycle time and recovery value
Cash-to-cash cycle time
Emissions per shipment or unit moved