LAYER 2 — Human Performance Engine (Meso – Capability)
• Goal: To determine if people are capable of delivering this chosen value.
• Building Blocks:
1. 🧠 **Capacity:** Knowledge, competencies, and decision-making ability.
2. ❤ **Energy:** Motivation, resilience, and workload balance.
3. 🎯 **Direction:** Understanding of value and ownership.
4. 🤝 **Context:** Culture, leadership, and governance.
• Result: Alignment of the organization around the dominant value.
