17. Measurement, Indicators & Data Infrastructure

Lens: Design how you will know whether transformation is happening.

• Multi-dimensional metrics: Health outcomes, equity, quality, efficiency, resilience, patient experience, workforce well-being.
• Leading vs lagging indicators: Early signals of change vs long-term outcomes.
• Data infrastructure: Standards, interoperability, analytic capacity, and data governance.
• Use of data for learning: Data for control/accountability vs improvement and shared learning.