Valid selection of tool

<h2>Valid selection of HF tools</h2>

Stanton and Young 1999 provide a decision guide (iterative and closed loop in nature) for selecting from the vast number of tools. The key questions seem to be understanding criteria for anlaysis [what do i need here?]; assessing the pool of methods against the criteria (e.g. by domain of methods) [What can I use here?] and then validating the assessment process based on the output analysis [Did it do what I needed it to do? Can I use the results?].

I suggest answering the questions provided in the link below will provide you with a good guide on whether HF professional skills are indicated and what sort of approach might be needed.

Then consider best and good practice examples to benchmark your approach.

Then follow any internal organisational processes or checklists.

This way you won't prematurely narrow your options and constrain what you are looking and through which lens.

It doesn’t take long to put these questions to the project or design team and reflect.

<a class="thought-link" href="brain://l-nXVSj9fUOr6YF0Z5X5pw/QuestionsToAskSelectionOfMethods">Questions to ask - Selection of Methods</a>

If all else gets too hard, keep it simple - start with a basic tool (e.g. data collection or observation, worker consultation, process charting) and then build up the information base with other tools or deeper analysis as you learn more about what you need to know and where you don't know stuff that you should (i.e. knowledge gaps) and where you think you know but you might not be right (e.g. biases, blindspots).

Take due diligence to ensure you know what you need to know and understand what it is telling you.

14 May, 2019, 3:43 PM