Creative Problem Solving
structured apporach
generate ovem and useful solutions
redefine design problemns
stage 1 explore the challenge
stage 2 generate ideas
stage 3 prepare for action
stage 1 steps
objective finding
fact finding
problem finding
stage 2 heuristics
inventory
associative
confrontational
provocative
intuitive
analytical-systematic
stage 3 steps
solution finding (implementable solutions, criteria for success)
acceptance finding (plan for action. who is responsible to decide)
De Bono