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Sentient Knowledge Map (SKM) Home
About the SKM, tools, and help resources
About the SKM
SKM features mapped to benefits and instructional videos
Information organized and interconnected using knowledge management principles
Knowledge framework
Schemas for classifications and categorizations
Color/icon-coded METADATA schemas and their nesting
IT Service category (Schema) (Type)
Attachments
IT service catagory
Parents
Color/icon-coded METADATA schemas and their nesting
Children
IT Systems / Service location (Schema) (Tag)
IT systems change management (Schema) (Tag)
Jumps
Provides a complete list of all IT service categories and associated systems that can be used to identify needs, track responsibilities, etc.