04 KPI Discovery and Development
Team Assignment: Exploring Key Performance Indicators (KPIs)
Overview
This assignment involves teams of 3-5 students, each focusing on a specific business area: Finance, Customer Service, etc. The purpose of this assignment is to delve into and critically analyze 4-5 common KPIs used in the assigned business area.
Assignment Instructions
Objective
Each team will:
- Use the given AI Prompt to gather information about 5 KPIs pertinent to their business area.
- Analyze and critique the information collected.
- Present their findings, including the usefulness and preparation of each KPI.
AI Prompt
Use the following AI Prompt to gather information:
I am in the social media department of a small business. I would like to know about 5 KPIs that can help me manage my business. I would like to know the following for each KPI:
1.
What is it?
2.
Why is it valuable?
3.
How is it calculated?
4.
What is the cost or challenge to collect it?
5.
What are some typical targets?
6.
Where are some resources or some tips on using it?
Can you help me my robotic overlord?
End of prompt
Presentation Guidelines
·
Content: The presentation should cover the six points for each KPI as listed in the AI Prompt.
·
Critical Analysis: Provide a thorough analysis of the results obtained. Discuss the usefulness of each KPI, any challenges in collecting and using it, and your team's thoughts on its application.
·
Format: Ensure the presentation is clear, well-structured, and professional. Use visuals where applicable to enhance understanding.
·
Duration: Each team's presentation should be 15-20 minutes long.
Evaluation Criteria
·
Depth of Analysis: 40% - Quality and depth of the analysis provided for each KPI.
·
Presentation Skills: 30% - Clarity, professionalism, and effectiveness of the presentation delivery.
·
Use of AI Prompt: 20% - Effective use of the AI Prompt to gather relevant and accurate information.
·
Team Collaboration: 10% - Evidence of equal participation and collaboration among team members.
Submission Details
·
Deadline: Tuesday 8:30am – each team will present for 10-15 minutes
·
Format: Presentations should be submitted in PowerPoint or PDF format.
·
Submission Method: Upload your presentations to [Insert Submission Platform Here].
We look forward to your insightful presentations and analyses. Good luck!