Mark Laker – Startup Error Message (Brain Data Location) #99972

https://thebrain.zendesk.com/agent/tickets/99972

Hello Mark,

Thank you for reaching out.

We can definitely take a closer look at this. To understand what’s causing the message, could you please send us your log file?

You can find it here:

• Open Finder

• Click Go > Go to Folder…

• Enter:

~/.TheBrain/v9/Logs

• Locate Output.log and attach it to your reply

Also, just to check, are you using any third-party cloud syncing tools (such as iCloud, Dropbox, etc.) on your Brain data folder? That can sometimes affect how the data is accessed at startup.

Once we have the log, we’ll be able to guide you more precisely.

Best regards,

John