Open in TheBrain

Update to thebrain consuming too much memory #96019

https://thebrain.zendesk.com/agent/tickets/96019

Hello again!

Thank you for the detailed explanation. I understand the frustration you’re facing, and I’d be happy to help clarify this situation.

When you delete files from TheBrain stored on the F: drive, it should not decrease space on your C: drive. To confirm whether TheBrain’s data is correctly set to the F: drive without spilling over to the C: drive, please follow these steps:

  1. Check Storage Settings:
    • Open TheBrain and go to Options > Preferences > Storage.
    • Verify that your Brain data is properly located on the F: drive. If it’s correctly set there, it should not be utilizing space on the C: drive unnecessarily.
  1. Recycle Bin Issue:
    • Could you clarify what you mean by not being able to “recycle the Recycle Bin”?
    • Are you seeing any specific errors when trying to empty the Recycle Bin or when files from TheBrain get stuck in it? If so, could you provide a screenshot or more details?

Once we confirm these details, we’ll be able to further investigate why disc space on the C: drive is being affected and suggest the best next steps to resolve this.

Best regards,

John