Open in TheBrain

Metadb Reset #96771

https://thebrain.zendesk.com/agent/tickets/96771

Hello Earl,

Thanks for your patience. Based on the issue, the best next step would be to perform a MetaDB reset,this will reset the local sync data and should resolve the problem without affecting your Brain content.

Here’s how to do it on Windows:

  1. Navigate to:

C:\Users\[Your Username]\AppData\Local\TheBrain\MetaDB

(If you don’t see the AppData folder, open File Explorer, click View > Show > Hidden items)

  1. Find the file named TheBrainMeta.db
  2. Rename it to TheBrainMeta.db.old
  3. Restart TheBrain and log in again

Let me know once you've had a chance to try this or if you run into any trouble, happy to assist!

Best regards,

John