Metadb Reset #96771
https://thebrain.zendesk.com/agent/tickets/96771
Hello Earl,
Thanks for your patience. Based on the issue, the best next step would be to perform a MetaDB reset,this will reset the local sync data and should resolve the problem without affecting your Brain content.
Here’s how to do it on Windows:
- Navigate to:
C:\Users\[Your Username]\AppData\Local\TheBrain\MetaDB
(If you don’t see the AppData folder, open File Explorer, click View > Show > Hidden items)
- Find the file named TheBrainMeta.db
- Rename it to TheBrainMeta.db.old
- Restart TheBrain and log in again
Let me know once you've had a chance to try this or if you run into any trouble, happy to assist!
Best regards,
John