Michael Baas, large Brain cloud sync failure #100327

https://thebrain.zendesk.com/agent/tickets/100327

Hello Michael,

Thank you for the additional details.

We reviewed the sync logs more closely, and this appears to be failing on the cloud sync side while processing the upload, not because of a Data Integrity issue in your local Brain.

The team has a potential server side fix for this that should be deployed shortly. Once that update is in place (probably next week), we will ask you to try the sync again.

For now, you do not need to send the Brain Archive unless we ask for it after the next test.

Best regards,

John