Macos V15 Beta Crash upon Start #99232
https://thebrain.zendesk.com/agent/tickets/99232
Hello,
Thank you for reporting this, and for including your Mac details.
Since TheBrain 15 is crashing immediately on launch, the next step is to gather a bit more information so we can see whether it is a startup state issue, a compatibility issue, or something else.
Could you please send the following:
- The exact TheBrain 15 version you installed (for example, 15.0.xx.0) and whether you installed it from the .dmg on our website.
- What happens right before it crashes, for example does the window appear briefly, does it stay on the splash screen, or does it close instantly. A screenshot is fine.
- A fresh Output.log captured right after a launch attempt:
- Quit TheBrain
- In Finder, click Go → Go to Folder…
- Paste:
- ~/.TheBrain/v9/Logs
- Attach Output.log
If macOS also generates a crash report prompt, please include that report as well.
Once I have those, I can advise the safest next step.
Best regards,
John