PB13 Brains Missing After PB15 Used Same Custom Storage #101030

https://thebrain.zendesk.com/agent/tickets/101030

Hello Kersten,

Thank you for confirming and for sending the PB13/PB15 logs and screenshots.

Since PB13 and PB15 were both pointed to the same custom Brain storage location, please do not make any manual database changes or try to reconnect/rename SQLite files yet.

Before doing anything else, please make a full backup copy of this entire folder and keep it untouched:

C:\aaData\00PB01

For now, I also recommend not using PB15 with that same storage location again until we review the logs, since we do not want to risk changing the only remaining local copy of the data.

We have the screenshots and logs you sent, and I’m going to review this carefully before suggesting any recovery step. The main goal is to avoid doing anything that could make the PB13 Brain storage harder to recover.

Best regards,

John