Open in TheBrain

Metta’s issue, metadb reset and notes.md #96786

https://thebrain.zendesk.com/agent/tickets/96786

Hello Metta,

Thank you for your message. We've reviewed the issue and it looks like there are two separate problems:

  1. A general sync error
  2. An error that occurs when changing text color in a note

To start, let’s address the sync issue first, as it can cause other actions to behave unpredictably. Please follow these steps to perform a MetaDB reset on your Windows system:

  1. Navigate to:

C:\Users\[Your Username]\AppData\Local\TheBrain\MetaDB

(If the AppData folder is hidden, open File Explorer, click View > Show > Hidden items)

  1. Locate the file named TheBrainMeta.db
  2. Rename it to TheBrainMeta.db.old
  3. Restart TheBrain and log in again

Once that’s done, and if you’re still encountering the error when changing text color, we’d love to investigate further. If you can reproduce the issue consistently, please send us:

This will help us pinpoint the cause more accurately. Let me know how it goes!

Best regards,

John