Sync server update maintenance #95465

https://thebrain.zendesk.com/agent/tickets/95465

Hello Dennis,

Thank you for reaching out to us.

Our team was conducting server maintenance around that time, which temporarily interrupted sync services while we implemented necessary patches. We sincerely apologize for any inconvenience this may have caused. We also want to express our gratitude for your patience and for informing us about the issue.

To ensure everything is working as expected, please follow these steps and confirm if the issue persists:

1. Create a change or a new thought, tap on the context menu, and select "Start Sync."
2. Log in to the web client at app.thebrain.com and check if the change appears.
3. Open the desktop app, navigate to the thought, and manually force a sync. Wait for it to complete, then verify if the change is reflected.

Your understanding and communication are greatly appreciated. If you need any further assistance, don't hesitate to reach out.

Thank you again!

Best regards,

John