Metadb Reset Macos #95704

https://thebrain.zendesk.com/agent/tickets/95704

Hello Bruce!

Thank you for your patience! Based on our review, this issue can likely be resolved by performing a MetaDB reset. Please follow the steps below for macOS:

1. Open Finder.

2. Go to the MetaDB folder:
   • Click on Go in the Finder menu, then select Go to Folder.
   • Type ~/.TheBrain/v9/MetaDB and click Go.

3. Rename the MetaDB file:
   • Locate the file named TheBrainMeta.db.
   • Right-click on it, select Rename, and change the name to TheBrainMeta.db.old.

4. Restart TheBrain:
   • Launch TheBrain and log in again. This will create a fresh MetaDB and should resolve the issue.

If you continue to experience the same message after performing the reset, please let us know, and we’ll guide you through the next steps.

Thank you for your cooperation,

Best regards,

John