Cannot see brain on webclient (because was never synced to cloud) #97317

https://thebrain.zendesk.com/agent/tickets/97317

Hello Siva,

Thank you for reaching out.

It sounds like the brain you're viewing on the web hasn’t been synced from your desktop yet. TheBrain only uploads brains to the cloud if sync has been explicitly enabled.

Please open your "ShivaConsultants Projects & Ideas" brain on your laptop, then click the Cloud Sync icon near the top-right of the desktop app. Give it a little time — once the sync completes, it will become available on the web and mobile clients.

Do note that only brains that have been synced will appear online. If you created the brain locally and never initiated a sync, it will remain visible only on that machine until sync is enabled. This works both ways, you can also create brains on the web and later download them to the desktop.

Let me know if you have any other questions!

Best regards,

John