Solution to sync issue #98191

https://thebrain.zendesk.com/agent/tickets/98191

Hello Walter,

Thank you again for sending the log and details, much appreciated.

From our review, the behavior you saw with the sync icon continuing to spin was related to a temporary sync outage on our servers yesterday. The issue has since been resolved. Could you please try syncing again now and let us know if it behaves normally?

Best regards,

John