Missing files (Simon, firewall? I think onedrive) #97035

https://thebrain.zendesk.com/agent/tickets/97035

Hello Simon,

Thank you for reaching out.

We’ll take a closer look at this for you. Could you please send us a log file so we can confirm what is happening at startup? You can find it by going to Help > Open Log Directory and attaching the most recent file to your reply.

Once we review the log, we’ll be able to advise you on the best next steps.

Best regards,

John