May 9, 2025

https://thebrain.zendesk.com/agent/tickets/97027

Hello Paul,

Thank you for sending the log files and the additional context.

The error you encountered appears to be a transient issue related to the interface layer. While it's not something we can directly resolve from our end at the moment, we’ve made a note of it and will continue monitoring.

If you experience any further issues or if this starts happening more frequently, please don’t hesitate to let us know.

Best regards,

John