Open in TheBrain

ArgOutOfRangeException #95132

https://thebrain.zendesk.com/agent/tickets/95132

Hello Luc,

Thank you for getting back to us! It’s perfectly okay if you’re unable to recall additional details right now, any bit of information is helpful as we work to resolve the issue. Upon reviewing the log file, it seems this issue is related to the notes and text section of the brain.

Do you have TheBrain installed on a desktop machine (Windows or macOS)? If so, could you please follow these steps to help us gather more details:

  1. Locate the thought that’s causing the issue.
  2. Open TheBrain on your desktop machine and navigate to the troublesome thought.
  3. Open the Thought Folder for that specific thought. (Ctrl/Comand + Shift + J to make it easier)
  4. Send us a copy of the Notes.md file from that folder.

This information will help us investigate further. We appreciate your cooperation and patience as we work to address this for you.

Best regards,

John