Reply to webclient question #96300

https://thebrain.zendesk.com/agent/tickets/96300

Hello again, Christoph 🙂

Thank you for reaching out!

Regarding your Brain size (6.62GB with 6,445 thoughts),while this isn’t necessarily large in absolute terms, it is bigger than most users' Brains. To optimize performance, I recommend storing large files (such as videos, high-resolution images, or other media) in a third-party cloud service like Google Drive, OneDrive, or Dropbox. You can then create a shareable link and paste it into your Brain as a thought or within a note for easy access.

For logging into the web interface, simply use your email/username and password, just like in the desktop client. If you have synced your Brain to the cloud, it will be accessible on the web client. However, if a particular Brain is not synced, it will only remain available locally on your desktop.

Regarding your subscription renewal, you can indeed renew via PayPal at paypal@thebrain.com. Please make sure to mention your account email when making the payment. Alternatively, you can renew through our store page at https://thebrain.com/store,whichever works best for you.

Let me know if you have any other questions, and I’ll be happy to assist!

Best regards,

John