Update on #94487

https://thebrain.zendesk.com/agent/tickets/94487

Hello again,

Thank you for sending the additional information. We appreciate you going the extra mile. So far there are no issues with your hardware. However, we still need you to complete the steps outlined in my previous message to help us move forward with troubleshooting.

To recap, could you kindly:

1. Run a Data Integrity Scan:
   • Go to File > Utilities > Perform Data Integrity Scan in your master brain.
   • This may take some time if your brain is large. Once complete, it will either report "No issues found" or display a list of issues.
   • For any issues listed, please click on them and follow the prompts to resolve them.
2. If the Scan Fails:
   • If you encounter an error, please send us a fresh copy of your Output.log file.
3. Disable Google Calendar Sync (if applicable):
   • Open the Timeline panel.
   • Select the "more actions" icon in the bottom-right corner.
   • Go to Google Calendar Settings > Manage External Accounts and remove any accounts listed.

Please complete these steps and let us know the outcome so we can continue assisting you and pin down the issue.

Best regards,

John