Update 1 to mindmaps missing #95365

https://thebrain.zendesk.com/agent/tickets/95365

Hello again, Joshua

Thank you for confirming, let’s work together to resolve this.

To investigate further, could you try the following steps?

1. Access the Web Client: Log in to the web version of TheBrain at app.thebrain.com and check if your missing mindmaps appear there.
2. Desktop App: If possible, open TheBrain on the desktop app to cross-check which brains are available and confirm if they match those visible on your Android device.
3. Screenshots: Please send us screenshots of what you see on your Android device, particularly the “About TheBrain” screen and the list of available brains. This will help us understand your setup.

Additionally, could you clarify what you mean by switching back from Version 14 to Version 13 on Android? TheBrain did not release an official Version 13 for Android; the app moved directly from Version 0.5 to Version 14. If you can share more details, we can better assist you.

Lastly, I’ve reviewed the server logs, and I see the following brains listed under your account:

Do these align with the brains you expect to see?

Looking forward to your response so we can assist you further.

Best regards,

John