H Lentzen, Invalid API Key Using AI #100441

https://thebrain.zendesk.com/agent/tickets/100441

Hello Hans,

Thank you for reaching out.

We had a temporary AI service issue yesterday while some AI refinements were being worked on. I’m sorry for the inconvenience.

Please try using AI in the note section again now. It should be working normally again.

If you still see the invalid API key message, please let us know whether you are using TheBrain’s built in AI service or your own custom OpenAI API key. A screenshot of the message would also be helpful if it continues.

Best regards,

John