End of Day Reports - TheBrain - Yahya T. SuratwalaPreview
Open in TheBrain

Detective work on pdf document #96112

https://thebrain.zendesk.com/agent/tickets/96112

Hello Dick,

Thank you for reaching out. I'd be happy to assist you with linking a PDF document from Google Drive in TheBrain.

We have reviewed the log file and noticed some details, but we weren’t able to pinpoint anything specific. To better understand the issue and narrow down the cause, could you provide a few more details?

  1. How are you attempting to create the link?
    • Are you copying and pasting the URL directly into a thought or note?
    • Are you using drag-and-drop, or another method?
  1. What happens when you try to add the link?
    • Does TheBrain accept the link, but it doesn’t open correctly?
    • Do you see any error messages, or does nothing happen at all?
  1. What type of Google Drive link are you using?
    • Is it a shareable link (e.g., drive.google.com/file/d/...)?
    • Or a local file path from a Google Drive folder synced to your computer?

Once I have these details, I’ll be able to guide you more effectively. Looking forward to your response, and feel free to share any more relevant details!

Best regards,

John