2FA support #97520

https://thebrain.zendesk.com/agent/tickets/97520

Hello Anne,

Thanks for the follow-up, I’m glad to hear you were able to get it resolved!

For future reference, here’s a quick guide on setting up and managing two-factor authentication (2FA) in TheBrain: https://thebrain.com/docs/two-factor-auth

Just as a quick summary:

• Once 2FA is enabled, you’ll use an authenticator app (like Google Authenticator or Authy) to generate login codes.
• You’ll also receive a backup code at the time of setup, it’s important to save that code, as it’s the only way to regain access if your device is lost or reset.
• If needed, 2FA can be disabled from your Account Settings once you're signed in.

Feel free to reach out anytime if you run into any trouble again, always happy to help.

Best regards,

John