Unable to view web links #96935

https://thebrain.zendesk.com/agent/tickets/96935

Hello,

We had deployed a fix related to this issue. Could you please try again and let us know if the problem still persists? We would really appreciate a screenshot or recording of you capturing the problem as it is worth thousands of words.

If you're still unable to access the Brain via the web link, here are a few things to check:

• Make sure the Brain is set to publicly viewable under Online > Brain Access and Sharing
• Confirm that there are no VPNs, proxies, or network restrictions that might be interfering with access

Let us know what you find, and we’ll assist further if needed.

Best regards,

John