Customer Reply, Repeat Sync Test After Server Issue #100693

https://thebrain.zendesk.com/agent/tickets/100693

Hello Dan,

Thank you for sending the updated logs.

Unfortunately, the last test happened while the sync server was having an issue, so the log did not give us the clean result we were trying to capture.

Could you please first verify that the Brain is syncing successfully now?

Now that the sync is working normally again, can you please repeat the same test one more time and send the new Output.log afterward? That should give us the log details we need without the server issue interfering with the result. Sorry for the bother 🙏🙏🙏

Best regards,

John