Webclient issue #95722

https://thebrain.zendesk.com/agent/tickets/95722

Hello Magnus,

Thank you for reaching out and for providing details about the issue. I’m sorry to hear about the crashes you’re experiencing in the browser version of TheBrain. To help us investigate further, could you provide some additional details?

1. Is there a particular action you’re performing (e.g., searching, editing, adding thoughts) that seems to trigger the crash?
2. If the issue occurs again, could you please note the exact time the error happens and your timezone? This will help us correlate it with our logs.
3. If possible, you can use your browser’s developer tools to gather more information:
   • Open the browser and press F12 (or right-click and select Inspect).
   • Go to the Console tab.
   • Copy and paste any error messages shown there and send them to us.

These details will help us identify the cause of the issue and work toward a resolution. Thank you for your patience, and I look forward to your response.

Best regards,

John