TheBrain 15.0.572 Launch Refresh Loop on macOS #101077

https://thebrain.zendesk.com/agent/tickets/101077

Hello José,

Thank you for the updates, and I’m sorry this is happening again.

Since the issue returned this morning, could you please send us a fresh Output.log from the most recent occurrence? The earlier log is helpful, but a new log captured right after the current refresh loop/force quit will give us the best chance of seeing what is happening during this latest launch attempt.

Since you are able to open TheBrain at times, the easiest way to get the log is:

Main Menu > Help > Open Log Directory

Then please send the file named:

Output.log

If TheBrain becomes unusable before you can reach the menu, you can also find it manually on macOS here:

~/.TheBrain/v9/Logs/Output.log

If possible, please also send a short screen recording of the refresh loop when it occurs again.

We’ll keep this report on record and review it with the logs to see whether it is related to the 15.0.572 update, startup indexing, sync, or another launch-time condition.

Best regards,

John