Saving URLs in Brainbox #94486

https://thebrain.zendesk.com/agent/tickets/94486

Hello,

Thank you for reaching out. The reason you're unable to add the URL to BrainBox is that both the Title and URL fields are currently unchecked in your BrainBox settings. Since the only content that can be added when saving a URL is its Title and URL, if both are unchecked, there’s nothing for BrainBox to save.

To resolve this, please ensure that both boxes are checked on the BrainBox page. Once you do that, the title field should update to display the actual title of the webpage you're trying to save. Please refer to the image below:

(They are kind of faded, please increase your brightness to help you better locate them)

If you continue to experience any issues after checking those options, feel free to let us know, and we'll assist you further.

Best regards,

John